Welcome to Murthy Sweets! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, phone number, shipping address, and payment details when you place an order.
- Browsing Information: Cookies, IP address, browser type, and pages visited to improve our website experience.
- Order Details: Product preferences, order history, and feedback for service enhancement.
2. How We Use Your Information
We use the information collected to:
- Process and fulfil your orders.
- Provide customer support and resolve queries.
- Send order updates, promotional offers, and newsletters (if opted-in).
- Improve website functionality and user experience.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information with:
- Delivery Partners: To ensure timely and accurate delivery of your orders.
- Payment Gateways: To securely process transactions.
- Third-party Service Providers: For website analytics, marketing, or technical support.
- Legal Authorities: When required by law or to protect our rights.
4. Data Security
We implement robust security measures to protect your data against unauthorized access, loss, or misuse. All transactions are encrypted, and sensitive information is stored securely.
5. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. You can manage cookie preferences through your browser settings. Disabling cookies may affect certain features of our website.
6. Your Privacy Choices
- Access and Update Information: You can review and update your personal information by contacting us.
- Opt-Out: You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in the email.
- Account Deletion: You may request account deletion by reaching out to our customer support.
7. International Customers
For customers outside India, please note that your information may be processed in accordance with Indian data protection laws.
8. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before sharing your information.
9. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
Email: contact@murthysweets.com
Phone: +91 99484 06020
Address:
Trunk Road, near Big Mosque, MaratiPalem, Ongole, Andhra Pradesh, India – 523001
Kurnool Road, Sujatha Nagar, Ongole, Andhra Pradesh,
India – 523002
Thank you for trusting Murthy Sweets! We are committed to ensuring your privacy and delivering sweetness with every interaction.